#Xbox Controller Not Connecting to PC - driver not reinstalling

1 messages · Page 1 of 1 (latest)

civic coral
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I've been trying to connect my Xbox One controller to my PC and it hasn't been working. I haven't had issues like this before. I tried uninstalling the Xbox controller driver, and it won't even reinstall now.

waxen hatchBOT
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@civic coral Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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wise bridge
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Since you mentioned using the same cable, I would recommend trying a different cable or controller with the original cable to make sure that it's not the cable that's the issue. As for the driver it should reinstall itself if you plug the controller back in

wise bridge
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I did also find this thread for how to get the new drivers

civic coral
wise bridge
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Is the controller being recognized in the xbox accessories app or in device manager?

wise bridge
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Hmmm

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This might be a bit beyond my abilities, shockingly 😅

civic coral
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Sorry for my impatience

wise bridge
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Oh no you're totally good

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I just haven't had this issue yet so I'm not quite sure how to fix it ^~^
I would strongly suggest making a ticket with Xbox support though :3

civic coral
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😠

civic coral
brave quiver
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Sounds like there’s an issue with your cable. You need a data and power cable. Some charger cables are power only.