#Changing Account Age

1 messages · Page 1 of 1 (latest)

slim meteor
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is there a way I change change my account so I can have a custom pfp on the xbox app?

sleek thistleBOT
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@slim meteor Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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slim meteor
raw cliff
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You can change your date of birth on Microsoft account page.

azure flame
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No you cannot change the age.

Changing the age mentioned above does not work.

raw cliff
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What do you mean?

azure flame
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changing the birthday does nothing

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it does not age up an account.

raw cliff
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Well, your Xbox profile data gets fetched from MS account. Name too for example.

azure flame
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i am telling you that changing the birthday does not work.

raw cliff
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I am saying worked for me.

azure flame
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no it didn't lol.

i used to work for Xbox Support.

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you can't "age up" an account to 18 by simply changing the birthday

raw cliff
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Whatever. Guess you originally set it as a child account then?

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It’s baffling though if that’s how MS rolls. Because I had to confirm my age with the account being old enough to drink.

azure flame
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confirming your account is not at all what OP is asking

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they have a child account and want to "age it up" to use adult account features.

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you cannot do that by changing the DOB

raw cliff
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I know that. I’m saying if age gets locked then why do they ask to confirm it.

compact crescent
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Are you talking about UK age verification?

raw cliff
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Yeah. Though it’s coming to all regions soon.

cosmic hollow
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Which could take years