#My Xbox game pass codes aren’t working

1 messages · Page 1 of 1 (latest)

violet agate
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Hello

sleek cedarBOT
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@violet agate Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

violet agate
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Whenever I put my code in it says check the instructions that came with the code you might need to redeem it on a different device or website but I’ve tried that

sullen torrent
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You might need to take it back where you got it to make sure they activated it correctly

violet agate
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Wdym activated

slow hound
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where did the code come from?

violet agate
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They got it from their nitro

slow hound
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this the instructions that comes with the code. most likely you didn't meet the requirement to redeem.