vapid island
Hi I cannot get the xbox app on windows desktop to work no matter what I do. It does the loading screen for like 2 minutes and then just closes. No error message.
Ive followed the official help guide, watch and followed multiple YouTube guides, Uninstalled anti-virus, uninstalled and reinstalled the app, updated windows in every way possible, etc
zenith summitBOT
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vast tinsel
Try to delete it first, then reset the data from app or use a vpn
civic orchid
you can reset apps through the microsoft store, reset it back to default / delete the files locally, uninstall might not be deleting everything
vapid island
you can reset apps through the microsoft store, reset it back to default / delet...
I have. I went to my files and deleted the thing their directly
vapid island
Try to delete it first, then reset the data from app or use a vpn
I reset the data
No change
Calling support
vapid island
They are fully reinstalling windows on my PC as we speak lmao
rocky solstice
They are fully reinstalling windows on my PC as we speak lmao
did it work? mmine has been like this for 6 months..
vapid island
did it work? mmine has been like this for 6 months..
Still waiting for him to call me back after my windows version update
vapid island
did it work? mmine has been like this for 6 months..
Do yk what your version is? Not like 10 or 11 but like the 24h2 thing
vapid island
Hi I cannot get the xbox app on windows desktop to work no matter what I do. It ...
Update: after 3 1/2 hours they DID get my version updated 21h2 to 24h2, I STILL couldn't get the xbox app to load. Very annoying, I have to call back tmrw
civic orchid
your windows wasnt up to date?
21h2 was like, ages ago
its odd that even with a fresh install the app wont boot
i have had that happen before, once, but it eventually went away by itself, i dont specifically remember doing anything that fixed it (though i do remember trying tons of stuff) but it never happened again once it went away
vapid island
your windows wasnt up to date?
It legit wouldn't let me do the full update for some reason. They had to admin access it
vapid island
its odd that even with a fresh install the app wont boot
I'm going crazy vro
civic orchid
It legit wouldn't let me do the full update for some reason. They had to admin a...
thats also odd
sounds like a virus or malware or something, they generally lock you out of accessing windows update
the full reinstall of windows is helpful in that case
try opening a command prompt as admin and typing uh
sfc /scannow
followed by
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /RestoreHealth
then restart your computer
will detect corruptions and attempt to fix them
vapid island
sounds like a virus or malware or something, they generally lock you out of acce...
They didn't do all that but they said they did check for viruses and didn't see any/anything unusual
brazen granite
@vapid island did you fix it?