#Xbox audio not going to headphones, but going through TV speaker.

1 messages · Page 1 of 1 (latest)

modest hill
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I don't know if this is a Xbox problem but I just need help troubleshooting.

My Xbox series X is connected to my Insignia smart TV via HDMI. My headphones (Arctis Nova 7p) connect to my TV through Bluetooth because my headphones are meant for pc, not Xbox, they don't connect to the Xbox. After yesterday, even though my headphones are connected to the TV, my Xbox audio goes through the TV speakers. All other TV audio correctly goes through my headphones. I don't know if this is related but I changed the HDMI audio to stereo uncompressed.

oblique lavaBOT
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@modest hill Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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modest hill
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I have changed it from stereo uncompressed to headset format but the problem hasn't solved

edgy quarry
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If the audio from the Xbox is going to the tv, the Xbox is working correctly. Check your tv settings. See if there’s option for external audio only. Try power cycling your tv.

misty totem
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I have a similar headset, do you have the dongle that came with the headset and a usb connector to type-c?

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also your headset unfortunately is the playstation version. meaning it doesnt connect to xbox
(artic nova 7x is the xbox version, while you have artic nova 7p which is the playstation version)

lament steppe
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i have the same issue unresolved with the razer blackshark v2 x conneected to a amazon basics standerd 100 hertz, audio coming from mo8niter speakers

modest hill