#Verification issues- Told to contact official support (handled)

1 messages · Page 1 of 1 (latest)

sour duneBOT
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@plucky goblet Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

plucky goblet
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  1. Nothing it just happened after I went to sleep.
  2. Account recovery, Password reset, Ticket to xbox support, ect…
  3. Yes, Others had the same problem, And some of them fixed it by help from US country.
drowsy coyote
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You need to contact official support. no one here can or should be trying to help you verify your account.

plucky goblet
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I did, They didn’t help.

drowsy coyote
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if you contacts official support and have not heard back yet, you need to wait for that.

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but asking people outside your home, regional and randomly from online people to verify your account is definitly not allowed.

plucky goblet
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why not.

drowsy coyote
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Because they are not you.

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you need to verify that you are you. not someone from another country pretending to be you.

plucky goblet
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So what do u suggest?

sour duneBOT
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#rules 🚨 ⁠12. Prohibited topics include: game sharing outside your household, hardware disassembly or modification, piracy, emulation, violating Xbox policies or Terms of Service, explicit or NSFW material, leaks, and any questionable or illegal activities. Moderators may apply discretion to other topics as needed.

drowsy coyote
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wait for official support to get back to you.

plucky goblet
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they did, but didn’t help.

drowsy coyote
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Verification issues- Told to contact official support (handled)

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no one else should be verifying your account for you. the end.
only official support should be helping with that.