#Microsoft store not working.

1 messages · Page 1 of 1 (latest)

peak latch
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Hi all and mods. My internet connection is fine, there are no reported outages for xbox services ive checked. I have done everything i can to resolve my issues and nothing is working.
To sum it up:
The microsoft store on my xbox series s will not load, just giving me an error page. Any microsoft webpage i open on my pc wont work, the xbox app wont work on pc either. But i can surf the web on anything else unrelated.
I contacted my isp earlier today and they told me to contact microsoft or xbox support and i tried to tell them it wont work because i cannot access the websites.

Has anyone else had this problem?? Ive even reset my xbox completely and it didnt fix anything.
I have done all the steps, spent countless hours troubleshooting and nothing is working. Im at a total loss for words.

scarlet juncoBOT
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@peak latch Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

peak latch
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The error code is this, CV,Rrlb2giyt87Wy77pQNVwGB.59