#I can’t play rainbow 6 on my new Xbox

1 messages · Page 1 of 1 (latest)

wide pilot
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I got a new Xbox (series x) yesterday and when I try and q for a game on r6 any gamemode on any account it says connection failure but it dosent do this on any other game and im assuming it’s an Xbox error because I could play Fortnite perfectly fine on it

compact peakBOT
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@wide pilot Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

wide pilot
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I’ve already reset the console and reinstalled the game nothing changed

reef portal
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do you have gamepass?

wide pilot
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yes

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I even tried it on a throw away account with no gamepass same error it’s on every account

reef portal
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Just use one account having multiple accounts is not going to sort a network issue and is just going to cause issues later.

In any case you probably want to troubleshoot your network, to rule out any issues and make sure you NAT is open

wide pilot
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It’s moderate

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what do I do?

untold hatch
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Which R6 are you trying to play? Do you own the game?

wide pilot
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And I have gamepass

reef portal
wide pilot