#Something went wrong 0x80190001

1 messages · Page 1 of 1 (latest)

wary perch
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Guys pls help i’m trying to log into my xbox account but it just doesn’t let me, this error just pops up immediately

rancid elbowBOT
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@wary perch Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

wary perch
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I tried to remove my xbox account and try adding it back into my xbox but a new problem arose. Now it just outright doesn’t let me add an account and the pop up just disappears immediately after trying to put in my password. The original problem is still here tho i cant log into my other accounts

mighty kite
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What pops up?

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@wary perch

wary perch
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It just says Something went wrong then the code underneathe

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shows the date and timezone too underneathe the error code

mighty kite
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Pic?

wary perch
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cant send pic here should i just dm it to u?

mighty kite
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Yea

gloomy forum
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It might be your xbox try hard reseting it unplug it for 30 seconds then plug it in and wait for it to start up then re try If it doesnt help check your account and see if its permanently banned or suspended

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@wary perch

wary perch
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doesnt seem to be the case

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im able to log it into my pc but cant add the account into my xbox

gloomy forum
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Try what i said for the xbox part

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I had the same issue

wary perch
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yeah ive tried that dw

gloomy forum
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Ok then

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Whats your xbox

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Xbox one or series

wary perch
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one x