#xbox game pass ea play

1 messages · Page 1 of 1 (latest)

umbral wren
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I bought an Xbox Game Pass and wanted to download a game from EA Play, but we are having trouble connecting to the EA app in the extension management. It says to try restarting the Xbox app or something. I tried everything but couldn't solve it. Can anyone help?

stuck pondBOT
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@umbral wren Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.