I bought ea play a month ago. Problem is that I forgot to turn off recurring billing,so I got charged 2 days ago. Is there a way for me to refund it,because the chat agent says I can, but it's not really helping me in the way I need.
#Refund auto renewal.
golden inlet
buoyant nightBOT
@golden inlet Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
swift yacht
See if there is an option to refund ur subscription in ur most recent purchases other than that contact official xbox support since this is a billing issue and no one but official support could help
golden inlet
See if there is an option to refund ur subscription in ur most recent purchases ...
There unfortunately wasn't an option to refund my subscription.
I'll try contacting official support. I couldn't find it when I last checked, but I'll look again.
Thank you for your advice.
swift yacht
Np