Microsoft Rewards On Console Issue

[fiery hinge]

I played a game for about 45 minutes. Play a game on console, play a GamePass game, and weekly streaks are not working. I restarted the console and tried another game for about 20 minutes. They still didn’t pop up and resetting the console did not resolve the issue.

-After a few days of working normally the streaks are not popping up again.

-I have received my streaks for Friday about 9 hours after playing. The delays seem to be getting longer.

-A lot of players are having this issue. It seems Xbox Support is aware, but there hasn’t been a fix yet.

-Here is a Reddit thread for reference of others having the same issue. https://www.reddit.com/r/MicrosoftRewards/s/RgAF8xNjBw

[meager karma]

@fiery hinge Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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[rough wasp]

Same i tried multiple games both on pc and console and its not giving credit for playing any of them

[ancient basin]

all work except it didnt register for the weekly bonus tracker thing

[rough wasp]

Got credit for it all now. Took awhile. Didn't get credit at first than just for playing a game than the 1/7. Just now got 1/5 it all came in waves it seems to be fixed atm

[ancient basin]

not yet for me my tracker for the weekly set on console and pc still says 0/5. only got play game on game pass game/play on pc/console as well as 1/7 thing

[rough wasp]

Damn yea i just looked and got credit for it all. Hopefully it updates for ya

[ancient basin]

but i still got 6 more days for it

what matters most is the 1/7 thing

[fiery hinge]

In some cases, players reported that their streaks were reset entirely and had to start again from week 1 points.

[ancient basin]

did ur rewards got corrected? or still not showing correctly

[fiery hinge]

It was working properly the last few days. Today, it went back to not working.

[ancient basin]

same. yesterday rewards didnt show up til i woke up this morning. the console/pc bonus didnt update 4/5 stil at 3/5. today quests didnt unlock either now console/pc bonus should be 5/5 not 3/5

[fiery hinge]

I have not received my play a game on console and play a GamePass game today. My weekly console bonus still shows 4/5 instead of 5/5. My weekly GamePass streak shows 4/7 instead of 5/7 today.

[rough wasp]

Yea same worked the last 3 days today it's not

[median spear]

If you have another account, try and logging in and out. If nobody responds to this, contact Xbox support.