#Xbox wifi problems

1 messages · Page 1 of 1 (latest)

keen marten
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My Xbox wont connect to my internet I got i new router and my Xbox can’t connect to it I’ve restarted it Ive unplugged the router Ive done the Xbox idk what to do I haven’t been able to play my Xbox in DAYS

random pawnBOT
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@keen marten Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

jolly basalt
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Does a straight ethernet connection work? 🤔

keen marten
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My router is in my living room my Xbox and other consoles are in my room

jolly basalt
keen marten
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I prefer playing in my room because I tend to play at night too

uncut sparrow
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Not asking you to play in the other room. Asking you to test if the Xbox can even connect to the internet.

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Did the Xbox connect to the old WiFi? Please try answering some of the bot’s questions.

keen marten
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Yes it did

keen marten
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Im just gonna get a new Xbox

sharp stratus
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You can get an extender then Ethernet and the extender will get the signal and be closer to connect to Ethernet

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May sound confusing but worked for me because I had no 5GHz in the basement

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5GHz struggles to go through walls