#Account Issue

1 messages · Page 1 of 1 (latest)

odd shell
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I changed the age on my Microsoft account now it says you cannot see contents other people make because of how your account is set up

tiny wyvernBOT
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@odd shell Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

odd shell
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here’s an image

odd shell
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pls someone

bleak anvil
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Have you tried following what it said to do in that message?

odd shell
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ye

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I can’t change the adult account settings

frail bridge
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Your parent/guardian should be able to though

odd shell
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I don’t know the login to it

frail bridge
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that's kind of point you need to speak to your parent to allow it.

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you can not get around family settings they are there for a reason.