Xbox game pass not sharing online features with game sharing

[lusty galleon]

I game share with my brother and it won't allow me to play gamepass games online. I've tried everything including canceling gamepass and re buying it. Me and my brother have been trying to fix this for the past week with no luck and have contacted Microsoft support and reported this as a problem with no luck. If you have this problem you're not alone ATM there are no real fixes to it and honestly doubt they'll fix this anytime soon this has been going on for multiple weeks for others

[quick fern]

@lusty galleon Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[idle kiln]

has you mentioned its a bug effecting some users. Some people have reported factory resetting keeping your games and apps has helped, or turning off and back on auto renewal. Make sure you report it using the tools on console

https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

[still stag]

You may have another issue since you canceled and rebought game pass. If game pass isn’t working on the subscription account, contact official support for billing issues.

[lusty galleon]

Tried both with no luck sadly

[lusty galleon]

It is working on the subscriptions account but won't work with the account it's game sharing with

[still stag]

Submit a report to the Xbox team.

[lusty galleon]

Did twice sadly nothing has changed

[still stag]

You wait. It’s like if you do a blood test, the doctors won’t know what is wrong yet. You have to wait for the lab work. And then when they find the issue, that doesn’t mean they have the cure instantly.

[lusty galleon]

I get that but they won't even acknowledge it, not to mention Xbox status won't acknowledge it either

[mint patio]

I have game pass core on my xbox series x but it keeps telling me to upgrade when i try to play a online game It was working fine a week ago but now says i need to upgrade my membership everytime i play a owned game that needs online for multiplayer even tho i just redeemed my membership for 12 months not even a month ago probably like 2-3weeks ago it worked the day before yesterday fine for about 20 minutes then went back to not letting me and keep asking me to upgrade my membership i removed my account from my xbox and logged back in and also restarting my console multiple times hoping it would help and its still not working its really frustrating

Wish they would put out something official saying they are fixing it or know that were going through this and maybe even refund for the time we lost on our memberships

[hexed crypt]

I can't speak to official announcements, but dev teams are aware and working on the issue

The workaround for the moment is to disable automatic renewal on your subscription and then enable it again. Or do the reverse if you don't currently have it enabled (turn it on then off again)

[lusty galleon]

Xbox game pass not sharing online features with gamepass

Xbox game pass not sharing online features with game sharing

[lusty galleon]

Still no official response yet

[pine escarp]

I have this same problem

[viral briar]

i have the same problem aswell from yesterday

[lusty galleon]

All i can recommend to do is report it to Xbox because they still haven't acknowledged it

Louder the voices the more likely to acknowledge it

[royal crag]

Hey guys theirs a temp fix

Login to the account that has the gamepass. And then login to your account. Play on your account. It works

[lusty galleon]

One issue you can't use it if the person is also on the account sadly:/ but hopefully that will help some others

Thanks for letting us know thoo I don't mean to sound sarcastic sorry if that came off as that

[viral briar]

that defeats the whole purpose of home xbox

man they need to fix this asap

[lusty galleon]

Hopefully they do but we just gotta wait, sadly still no information on there part still waiting for them to make a public response