So I needed to restart my Xbox one s and I kept all the games and stuff and I signed back in but when I signed back in my games were on it .but they had a little caution symbol next to the games and when I click it it says that I need to renew my Xbox game pass or something’s wrong with disk but I don’t have a disk and now I can’t play my games.
#Caution symbol next to games when I restarted my console and signed back in
lethal jacinth
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short trench
if you were game sharing and you reset your console then you will need to reset the home xbox again it.
short trench
so what happnes when you try to start the game
lethal jacinth
It says looks like you need to renew Xbox game pass
But I had Xbox game pass
And also some of the games I have don’t need Xbox game pass
I’m just scared that my games won’t be playable anymore
short trench
there is a bug at the moment with gamepass that some issues have reported where it does not see you have it when you do. . Make sure you report it https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub-report-a-problem
lethal jacinth
How long will it take to fix it
lethal jacinth
So is there any other way that fix it
I already restarted my console but it didn’t do anything
lethal jacinth
there is a bug at the moment with gamepass that some issues have reported where ...
No like I can’t play my games it won’t even let me get in the game
short trench
some people have said that factery reseting helped but others have said that has not worked for them where others to not have any issues at all.
short trench
No like I can’t play my games it won’t even let me get in the game
make sure you signed in with the right account and your gamepass is active
lethal jacinth
some people have said that factery reseting helped but others have said that has...
I don’t want to factory reset
I want to keep my games
lethal jacinth
make sure you signed in with the right account and your gamepass is active
Wdym right account
short trench
you can factery reset and keep your games but ok
lethal jacinth
I think I did that
short trench
Wdym right account
make sure your signing in with the account that has gamepass and that your gamepass is active.
lethal jacinth
Yes I’m in the right acount
short trench
I think I did that
some people have said that factery reseting helped but others have said that has not worked for them where others to not have any issues at all.
night solstice
But I had Xbox game pass
Had? So no longer have active?
polar bone
You could try toggling on/off auto renewal, that's a current workaround. E.g. If you have it enabled, toggle it off then on. If you have it disabled, turn it on then off.
It's a known issue that is being worked on right now
lethal jacinth
Had? So no longer have active?
Yes I had
But some of my games don’t require game pass
And I still can’t play them
night solstice
And I still can’t play them
Which games?
pine kite
@lethal jacinth have you found a solve ?
lethal jacinth
No
lethal jacinth
Which games?
Like rainbow six siege etc
lethal jacinth
I already have it downloaded