When I open the microsoft store it immediately closes. Everything works perfectly fine it’s just that my microsoft store is refusing to work.
#Microsoft store closing as soon as I open it
sage lodge
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sage lodge
<@1251406081205469194> Thanks for posting! Please remember, support here is volu...
Well first I tried restarting my xbox, didn’t work.
There was no error code I just opened it and it closed on me immediately
All I saw was the microsoft store logo and then it kicks me back to my home screen
magic schooner
From experanice it does that when it needs an update or just a restart of the console.
magic schooner
how are you restarting?
sage lodge
holding the power button and selecting restart console
do i have to unplug the power source?
magic schooner
a restart would involve removing the power cable for 30 seconds. If you do not do this then it isn't restarting from a cold boot.
yes
sage lodge
ah okay i’ll try that
still not working
same thing is happening over and over again
magic schooner
the restart and update thing has always worked for me.
Maybe try factery resetting keeping your games and apps.
sage lodge
how do i do that exactly?
magic schooner
settings system
magic schooner
yes