Grounded online

[oblique tangle]

I’m trying to play this game with my brother and the game is called grounded and it says “you must log in to a Xbox network account and have an active internet connection to play grounded online”

[slender pasture]

@oblique tangle Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[silent plaza]

do other games work online or is it just that one?

[calm socket]

Grounded online

[oblique tangle]

Other games are the same like this

[analog notch]

is your xbox conntacted to the internet?

[oblique tangle]

Yea

[analog notch]

do you both have gamepass core or ultimate?

[oblique tangle]

Ultimate

[analog notch]

the error message you advised your having would mean there is a connection issue

[oblique tangle]

Oh I wonder why it won’t work😭

[analog notch]

it sounds like your not connected to the internet correctly epecailly if other games are having the isssue

[oblique tangle]

Oh

I will check

[oblique tangle]

🥲🥲🥲

It shows I’m connected to my internet

@analog notch ?

[analog notch]

try restarting your xbox and router

also make sure your prvacy settings allow muitplayer and sharing content with others

[oblique tangle]

It says my UPnp not successful

And my NAT Type: moderate

Is that good?

@analog notch

[analog notch]

no thats bad and will cause issues your having.