#I cant do any purchase (Change Region Error)

1 messages · Page 1 of 1 (latest)

brisk trellis
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So i tryed to buy elden ring from xbox store bc it went on sale but somehow i cant purchase it gives me an error to change regions even tho i bought many games on it i tryed different payments still the same issue

plucky meteorBOT
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@brisk trellis Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

river meteor
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u should only use the country that u live in.

brisk trellis
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i am

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i have done many purchases before

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didnt had this issue until now

river meteor
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verify payments. if that doesnt work contact official xbox support

brisk trellis
river meteor
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u do know the summer sale starts tomorrow right?

brisk trellis
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it already started on me though?

river meteor
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or something. i dont keep track of the summer sale

brisk trellis
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bc it shows me that sale will end in 12 hours

river meteor
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i think ultimate users get a preview

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since last week

brisk trellis
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elden ring went on sale for non gamepass users like 2 hours ago

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ill try to contact support then

river meteor
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sorry i couldnt help. any acct issues needs to be resolved by official support since no one here should have access to ur acct but u.

brisk trellis
thorn crown
brisk trellis