#Missing a game

1 messages · Page 1 of 1 (latest)

unreal fox
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I own ark survival evolved and since selling my xbox i just now went to the xbox mobile app and checked my owned games and for some reason ark survival evolved isn't showing up in my list of owned games although i remember buying it and even a dlc on top of it. Is this a common issue?

subtle skiffBOT
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@unreal fox Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

twilit idol
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did you buy the pc version or the xbox version