#game pass

1 messages · Page 1 of 1 (latest)

wary mist
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hello everyone, it's been several times that when I try to buy xbox game pass it tells me that the credentials are wrong but they are all correct I tried in every way but it always tells me the same thing.
has it already happened to some of you or maybe you know how to solve it thank you very much.

karmic pulsarBOT
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@wary mist Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

magic loom
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try resetting your password