#Stuck on gamertag creation

1 messages · Page 1 of 1 (latest)

prime sequoia
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I bought Minecraft, and now when I try to create an Xbox gamertag, I get stuck on the page. When I enter my username and click “Save and Continue'' nothing happens, Does anyone know how to fix it?

pseudo finchBOT
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@prime sequoia Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

sour sphinx
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The social site is currently down, so gamertags can't be changed right now.

No one knows when it will be fixed. It's been down for a few days so far.

If you keep checking http://social.xbox.xom, when that works you should be able to change the gamertag.

prime sequoia
sour sphinx
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Okay, but it's the same thing.

prime sequoia
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i had it back when i bought minecraft and i still cant make a xbox account

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When i made a new account with a new email address everything worked just fine but i bought minecraft on this specific Microsoft account

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@sour sphinx can u help me ?!?!!?

sour sphinx
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No

prime sequoia
sour sphinx
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Try Support, I guess.