#Rewards glitch?

1 messages · Page 1 of 1 (latest)

heavy quartz
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When i attempt to go into the rewards tab on my xbox it just says "try again later cant check for quests right now" and i cant redeem anything either anyone know why or how i can fix this? Im also 15 so it might be a restriction

pastel emberBOT
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@heavy quartz Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

lean hull
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also make sure your in a supported region for xbox rewards

heavy quartz
feral pine
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ms rewards is for 18 or 21 or older now i think

heavy quartz
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Can i change the age on my account?

feral pine
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no

lean hull
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13 plus the details are on the link u posted abovehttps://support.microsoft.com/en-gb/account-billing/learn-about-microsoft-rewards-c5ab735d-c6d9-4bb9-30ad-d828e954b6a9

feral pine
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Link says 18

lean hull
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yes that page says 18 so who knows it gives different answers.

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I think that page is referring to the credit card rewards

pallid dagger