I am trying to put my xbox account onto a console that recently had it but not now. When I go to "add new" and put in my email it loads and asks for my password. I put it in then it does a little green loading circle and sends me back to the homepage without adding my account. How do I get my account on it, since its not working?
#Why wont my account be added?
abstract tusk
small onyxBOT
@abstract tusk Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
abstract tusk
can you sign into the account on xbox.com?
yes, ive been able to sign in on the website
candid pond
yes, ive been able to sign in on the website
try power cycling your console and router hold the power button till it turns off and try again.
abstract tusk
try power cycling your console and router hold the power button till it turns of...
I tried that and got the same result, however the same thing happened with a different xbox and different account.