#Xbox Game Pass Problem

1 messages · Page 1 of 1 (latest)

serene surge
#

Hello, today I wanted to buy game pass ultimate, I got a voucher for 50pln, which is about 13usd in conversion, and I wanted to use it and pay about 7usd from my bank account, and it showed me that I don't have enough money in my account, but I have 15usd and I only need 7usd

normal notchBOT
#

@serene surge Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

keen seal
#

are you in the US?

#

Buying a membership from a other region is classed as fraud and can lead to enforcement action,

serene surge
#

No i from Poland

#

the error is still like wages in PLN in Polish currency

wind dawn
#

then u buy in polish currency not USD