#Sign in issue

1 messages · Page 1 of 1 (latest)

sterile roost
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So for about a month now, I've been having this frequent issue whenever I try to sign in on my Series X or use my password to make a purchase, where it will just return an error. It doesn't happen all the time, and if I wait long enough (random how long) I can EVENTUALLY get in, but it still keeps happening frequently and it's frustrating every time.

Some context:
Whenever I'm done gaming, I always use the Turn Off Console option and turn off at the plug.
I've tried power cycling.
I've tried resetting my router.
I've tried factory resent (keeping games and apps)

None of the things I've tried have work. Xbox support on Twitter just closed the case even though I told them I'm still having this issue, and I can't sign in on the Microsoft website so I can't speak to an agent. So I'm hoping someone here might be able to help. I really really REALLY hope I don't have to buy a new console.

spice bridgeBOT
#

@sterile roost Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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