#Unable to sign into my Xbox account.

1 messages · Page 1 of 1 (latest)

spark wave
#

I keep receiving the error code "0x800704cf" when I try to log into a specific Xbox account of mine, for context I am trying to log into the Minecraft Launcher. I have tried all methods I could find on the Internet, plus I tried contacting the AI assistant on the official Xbox page. None of it worked, yet I can still access another account of mine, that account does not have Minecraft purchased though, an important piece of context is that I did change my E-mail for the account that owns Minecraft right before this all had happened, and apparently the Xbox servers were having issues at the time, maybe that correlates to the issue.

solemn sparrowBOT
#

@spark wave Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

spark wave