#Pc xbox app not installing games

1 messages · Page 1 of 1 (latest)

vale tusk
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Hello, I've looked all over the web and tried all the Microsoft help tips, but when I want to download a game to my hdd from the xbox app it fully downloads but when it goes to install it throws an error code, anyway to fix this?

tropic lagoonBOT
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@vale tusk Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

brittle iron
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whats the error code and what have you tried so far

vale tusk
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I don't remember the error code I'm trying to download again to see if I can get it again, but I've tried repairing terminating resetting the xbox app

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I've turned off my antiviruses and and restart my pc like it says but to no avail I still get the error.

brittle iron
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if you get the same error again enter the error code into the xbox support website

vale tusk
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Okay, and I just installed the game into my and it installed perfectly fine, could it be an issue with my hard drive itself? I have no problem with steam or other game apps.

brittle iron
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it could be many reasons, if you tried aagain and its worked i would not worry about it

vale tusk
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0x80070005

brittle iron
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sorry i'm confussed do you still have this issue? I thought you tried to reinstall

vale tusk
brittle iron
vale tusk
vale tusk
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Hey thanks for your help man