#Game closes after launch

1 messages · Page 1 of 1 (latest)

cunning oriole
#

T

celest iceBOT
#

@cunning oriole Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

cunning oriole
#

The application has unexpectedly stopped working.

To venfy and repair game files on the Microsoft Xbox App for PC, follow the steps below

  1. Open the Microsoft Xbox App and select the title you would like to verify and repair. 2. Select the[] button next to the play button your game title and choose Manage

  2. Select Files, then select Verify and Repair

Retrieving crash information from the application has failed

Trying a 'Scan and Repair' might solve the issue.

to Ga Same Pass

Close

Error code: Unknown

To contact customer service support, go to http

silent thunder
#

okay and have you tried that

#

I assume you can not find the option

image.png
cunning oriole
#

Yes

silent thunder
#

okay well you have gave no information so i not even sure

cunning oriole
#

After updating Windows, the problem occurred.

silent thunder
#

what issue though?
All you done is posted some troubleshooting steps and said what.

pliant viper
#

You have way too many tags for your issue, whatever the issue is…
I’m assuming your game is crashing or the app?

cunning oriole