my xbox app wont update it just sits on 0% | XBOX | Page 1

fast tundra Jun 25, 2025, 2:36 AM

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I have tried everything to fix this and nothing will help it just sits at 0% and does nothing i cant play any games help would be amazing

sharp vortexBOT Jun 25, 2025, 2:36 AM

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@fast tundra Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
**What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

fast tundra Jun 25, 2025, 2:41 AM

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i just opened the app and it said updateing and it never moved off 0%

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i have tired to uninstall the app and i cant because of and error code

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i have reset and repaired

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trouble shot the microfoft store

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swreset i tryed that

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nothing will work

main badge Jun 25, 2025, 2:47 AM

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PC?

fast tundra Jun 25, 2025, 2:47 AM

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yes

main badge Jun 25, 2025, 2:47 AM

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You have to manually end the program for it to update.

fast tundra Jun 25, 2025, 2:48 AM

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how do i do that

main badge Jun 25, 2025, 2:48 AM

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So quit from the task bar or do CTRL ALT DELETE and end Xbox app

queen condor Jun 25, 2025, 2:48 AM

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main badge So quit from the task bar or do CTRL ALT DELETE and end Xbox app

Also just to be safe use end process tree

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To kill anything hidden

fast tundra Jun 25, 2025, 2:48 AM

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what is that

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i am new to pc

fast tundra Jun 25, 2025, 2:49 AM

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main badge So quit from the task bar or do CTRL ALT DELETE and end Xbox app

just close the xbox app?

queen condor Jun 25, 2025, 2:49 AM

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fast tundra what is that

Kills everything related to the app

fast tundra Jun 25, 2025, 2:49 AM

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okay

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im in task manager'

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what now

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@queen condor

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@main badge

main badge Jun 25, 2025, 2:51 AM

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Find the Xbox task and highlight it then hit end task

fast tundra Jun 25, 2025, 2:51 AM

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i did that

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do i open xbox now?

main badge Jun 25, 2025, 2:52 AM

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Now go to the Microsoft Store to update the app

fast tundra Jun 25, 2025, 2:52 AM

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ok

main badge Jun 25, 2025, 2:52 AM

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When that's done you can open it.

fast tundra Jun 25, 2025, 2:53 AM

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there is no update button?

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and nothing will update

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just says something went wrong

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Code: 0x80073CFE

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says this code do you know anything about that

main badge Jun 25, 2025, 4:37 PM

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Just Google it. Here's the beginning of what I got.

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@fast tundra

fast tundra Jun 27, 2025, 7:45 PM

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I just reset the whole pc

#my xbox app wont update it just sits on 0%