So I wanted to log into my account just to figure out it's under another @ now and I can't log in anymore. What can I do to change it. I dont know who this letterbox person is.
My only receipts are that I have my name and original @ by the account but when I go to change password it's different.
#I was recently hacked and lost my account i made.
muted plaza
sturdy kestrelBOT
@muted plaza Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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trail igloo
Try the steps at https://support.xbox.com/en-GB/help/account-profile/manage-account/compromised-account-solution.
If that doesn't work, you'll need to contact Support. https://support.xbox.com/contact-us/xboxdiscord
muted plaza
Try the steps at https://support.xbox.com/en-GB/help/account-profile/manage-acco...
But who and where can I send the proof. This hacker connected his @ to the Xbox account and kicked mine out
trail igloo
Contact Support and they'll tell you what you need to do and where.
muted plaza
@trail igloo i just attempted to call them but it says "We’re unable to process your request for a call back. Please try again later."
What do i do?
trail igloo
Try again later.