#Mah account aint loggin in, had to create new

1 messages · Page 1 of 1 (latest)

vernal cedar
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ima recheck the err code and paste it down here

arctic etherBOT
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@vernal cedar Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

vernal cedar
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i looked up google on this error, it said i need to go admin mode but I DONT SEE AN ADMIN MODE anywhere

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The error code is
:0x8007003B

vernal cedar
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@arctic ether please help in this, i didnt recieve a reply

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i tried looking at settings but nothing, i have an xbox one and this error repeats on an old acc

vital ruin
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are you trying to sign into xbox one or PC because your Tag says console but then you talk about admin rights that are pc. Please explain your issue if you would like someone to help

vernal cedar
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yayyy xbox ones the answer, when i google it then it says "Admin control" n stuff

vital ruin
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Admin rights is for PC so that's if your having the issue on a PC.

I would try signing into xbox.com using a PC or mobile see if that works if it does then you know it isnt an issue with the account or details
For console i would restart your router and xbox and try again. If you still get the same error then you can try the sign in helperhttps://support.microsoft.com/home/contact?linkquery=Help%20me%20sign%20in%20to%20my%20Microsoft%20account