#my xbox one s does not boot up

1 messages · Page 1 of 1 (latest)

hasty mural
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after the new update i wanted to turn it on but it didnt it just got stuck at green xbox logo now im trying to delete everything but it just doesnt how can i get this xbox fixed??

analog tundraBOT
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@hasty mural Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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near plinth
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Stuck on the logo screen, but able to go delete everything?

hasty mural
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it did boot up after deleting everything but update failed so there are many problems with my xbox

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i have to offline update it

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sooo.. i have to buy a pc for it not a big problem

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i hope it gets fixed if it doesnt then i may try to get it fixed by myself

hasty mural
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can i offline update it? cuz the update didnt go well and it doesnt work well

hazy wharf
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you can try and use the offline tool to see if that helps. But you will need a pc to download it and a blank drive

hasty mural
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yeah ik ty for ur help