#my pc dont open xbox app, someone can help?

1 messages · Page 1 of 1 (latest)

hardy viper
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the green screen load infinit

strange cypressBOT
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@hardy viper Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

sterile oxide
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what have you tried so far?

hardy viper
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I just bought the PC and this happened overnight. Today I woke up but the Xbox app wouldn’t open anymore, so I tried all these things but nothing worked. I watched tutorials, people with the same problem, but nothing solved it.

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all this in Windows 11

sterile oxide
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I tried deleting and installing, restoring, resetting, you mean the xbox app?

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If its a new PC then you defo make sure your drivers are updated

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You could also factory reset if its a new PC nothing to lose or back up to a external drive or cloud