#Sending messages outside friends list won't work.

1 messages · Page 1 of 1 (latest)

dawn ibex
#

Messaging people outside of my friends list no longer works. I've already checked my privacy settings as well. I've tried with the Xbox Series X and the PC/Mobile Xbox app but I just get a error saying "Message failed to send. " a option to resend is given but it returns the same error.

mighty stratusBOT
#

@dawn ibex Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

dawn ibex
#

Someone suggested to wait 24 hours in case there's a messaging Limit, but I've already waited 2 days and I'm still unable to send messages to anyone outside my friends list. Notably, Xbox group chats still work and I can still read new messages sent to me from players outside of my friends list

summer yew
#

I used to have a similar error years ago on my xbo, i resolved it by adding a phone number to my account.

dawn ibex