My game pass subscription is activated but for some reason I can only download games off the Microsoft store and the Xbox app tells me we weren’t able to load all options. Close the app and try again which I have and nothing is changing. How can I fix this?
#Game pass
ivory marten
sullen ruinBOT
@ivory marten Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
ivory marten
I tried restarting my computer and I’m not sure of the model I will try again later