I have two accounts one with gamepass and one with no gamepass I've made the gamepass acc set to home and then restarted my console signed in with the no gamepass acc can't access online and this gamepass promotion screens keeps popping up I've tried many trouble shooting ways : removed all accounts, turned off recurring billing, reset my console.
#Can't access online
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@cinder timber Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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If you've correctly set the Home Xbox there can be (rarely) a lag for the multiplayer benefits to become shared. I'd say try again in a bit.
It's been days
what Version of gamepass did you buy PC gamepass will not give access to mutiplayer on console.
Xbox Ultimate
If you signed in with the account, that has gamepass and go to settings account subscriptions. Does your gamepass show there?
yes
if your sure you set that account to home then you need to reach out to support to look at your account then.
Alright
no worries hopefully they be able to sort it for you 🙂