#profiles error in xbox app

1 messages · Page 1 of 1 (latest)

wind field
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When uploading a profile photo on Xbox it does not load in Minecraft, this has been happening for a few months now, and I cannot edit my profile, I need help or if anyone knows if there are other methods to upload a new profile photo.

umbral sorrelBOT
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@wind field Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

wind field
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  1. You upload a profile photo on Xbox and it doesn't appear in Minecraft. I tried it on PC and phone and it doesn't work. At the limit, you try another account and it doesn't work either.
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  1. I logged out of Xbox and Minecraft platforms and it didn't work. I also tried uploading the photo to Microsoft and it didn't work.
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  1. I'm sure this bug affects everyone because I tried it with 2 accounts and it didn't work.
keen fog
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But your gamerpic shows changed on your Xbox profile?

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If it's changed on your Xbox profile but not in Minecraft that's properly because what your seeing in Minecraft is not your Xbox gamerpic but something else