#Error Cookie of Signing in on the Xbox app

1 messages · Page 1 of 1 (latest)

wanton ravine
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Whenever I load up the Xbox app on pc an error code pops up with it saying "we couldn't sign you into Xbox Live, and error code (Whatever the code was.) and now when I get back on the Xbox app, I tried to sign in again, but I won’t load just makes me stay on the menu screen.

quartz yokeBOT
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@wanton ravine Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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wanton ravine
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I do not know my error code it yesterday but now it’s saying this now “We're unable to complete your request. server_error: The contextID supplied in the request did not have a matching cookie

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Error Cookie of Signing in on the Xbox app

bronze relic
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i would make sure windows is updated and reinstall the app.

If that does not work run the gaming services repair tool