It show the qr code but when I scan it and do everthing what they ask it just show that im signed in to Microsoft, but in consol nothing changes. I tried sign in from the consol but nothing happens. I tried restarting the consol or signing in from another device, but nothing works and I couldn't sign in on my consol
#So i can't sign in in my profile on my console
vital raptor
pastel dirgeBOT
@vital raptor Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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vital raptor
I just bought a new game on it idk if its have to do with anything
I mean a code for a game. Activated in the mobile app and I couldnt move forward now
barren matrix
So are you trying to redeem a code for a game you brought I assume the QR code is on there with the code?
vital raptor
No, I already redeemed the code. I just cant sign in on my consol
vital raptor
If I click on to sign in it will show me a page with a QR code. If I scan the QR code it will bring me to another page where I sign in to Microsoft
But then nothing else happens
I can send you a pic in dm if you want to
barren matrix
I never seen that
you should just click on sign in and then enter your email and then password using your controller on the on screen keyborad. If your seeing a QR code that is something else or a optional step
when you say QR code do you mean a security code that is emailed or texted to you
this is a QR code
waxen jetty
I'm having a similar problem where I try to login with my password and it gives me a error code and the time of date, I've tried logging in on all of my devices and none of them work. Logging in on my phone results in it telling me to use a VPN or a different device but it doesn't work.
barren matrix
I'm having a similar problem where I try to login with my password and it gives ...
please make your own question its takes confusing otherwise
waxen jetty
K
vital raptor
you should just click on sign in and then enter your email and then password usi...
Yeah i get the email and password part on the other profile. But i dont any games on other profile, and where i have its just QR code
I send it to you in dm if you dont mind
barren matrix
i mean a picture of a QR code is not really going to help me and we do not do DM support here. I never seen this and the link I posted is from xbox support and it mentions nothing about QR codes for signing into xbox. I fairly sure what your seeing is something else or optional,
You can take a look at the link I posted other than that your going to need to contact support.
vital raptor
Oki. Thanks anyway