Can't redeem Xbox Game Pass on PC

[vague galleon]

I tried seeing where I could redeem this as I got this bundled in with buying my laptop (I got my laptop a month ago so it could not have expired by then). When I searched online, there was a claim now button even though on mine, there isn't any. (please bless up fr 🙏)

[minor musk]

@vague galleon Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

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• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

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[vague galleon]

would send a picture of it but i aint a high enough level for it 💀

[sweet geyser]

Have you had Game Pass in the past?

[vague galleon]

yes but that was for 1 month 2-3 years ago

[sweet geyser]

You can't claim it. Trial codes are for NEW MEMBERS only. You could have had Game Pass 500 years ago and you wouldn't be able to claim it.

[vague galleon]

boutta shoot my laptop bro 😔