#Having trouble buying games on xbox.com(Incorrect Region)

1 messages · Page 1 of 1 (latest)

glacial marsh
#

Hi everyone, I am new to Xbox and gaming in general, having trouble buying some games from xbox.com on the checkout it says incorrect region although I am not using any VPN or something?

Background:
My region is India, I purchased Xbox gamepass ultimate 2 weeks ago without using any VPN, and since then I have been enjoying gaming playing on xbox cloud using Better XCloud extension.

raven daggerBOT
#

@glacial marsh Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

keen yacht
#

Are you sure that your Account is situated in India? I don't think xcloud is supported in India.(According to the website at least). I think your Account is situated in some other region, if you change it to where you're living right now, you should be able to buy games.