#Can’t update nor download games on Xbox

1 messages · Page 1 of 1 (latest)

glass dune
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Hey guys I just joined the server, every time I try to download a game, suddenly my Xbox doesn’t have good internet anymore, even when I plug in my Xbox with Ethernet it barely gets any internet, and the update wouldn’t start, just stuck on “updating”, any help would be really helpful.

cobalt bobcatBOT
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@glass dune Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.