Remote play not working

[carmine jackal]

My remote play is not working even though the minimum requirements are met . My Xbox says “I’m good to go and remote play should work” , yet I’m unable to access it from my phone or laptop.

It was working a few weeks ago and suddenly the option is no longer there . Please help

[errant glen]

@carmine jackal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[carmine jackal]

• On my Xbox series S I tried to adjust the settings such as making sure the NAT type is set to open , strong WiFi connection etc.

•This is the first time this has happened

•I did search for similar problems and it still didn’t work

[agile bloom]

R u using via xbox app on mobile?