Gift Card

[whole tendon]

I had just purchased a gift card from my local store, and the middle 5 digits are completely missing, and customer support is not helping at all

[winter dagger]

@whole tendon Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[dark kiln]

You either need to go back to the store where you purchased the gift card, or contact Support again. No one else can do anything to help with that.

[whole tendon]

I’ve tried but the store says to contact the company that the gift card is for, Support sends me to a link that is saying contacting specialists, and when I try to recall it just keeps repeating the same link, and hanging up before it gives me the option to choose anything

[umbral gazelle]

If the store will not do anything then your properly out of luck.

you could try speaking to your bank/credit card company to get a refund.

[dark kiln]

Support may be able to provide the full code if you give them some details from the card.