Can't change Country/Region while putting information for Xbox Game Pass, help?

[rich pulsar]

Stuck on US, I'm not in the US and can't change it either.

[mortal gazelle]

@rich pulsar Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

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[rich pulsar]

I tried to fill out the information on the Xbox game pass screen but it doesnt let me change the country from US to the country that I am in right now.

I looked up multiple solutions on youtube, google, etc. nothing worked.

I havent searched any error code, and there was no similiar problems at all!

[hallow sun]

contact official xbox support

[proven dirge]

Are you on console or pc

On pc, it uses as store region, whatever region you have selected within Windows settings

You need to do 2 things if you’re having this issue on pc

First, select the right region on your Microsoft account

This is for the Microsoft store region

The second thing you need to do is select your region within the time and language settings

In Windows

After doing both things, your Xbox store region will be set accordingly

On Xbox, it is strictly related to your Microsoft account

So you just need to do the first thing I mentioned

You can pay no matter your region and details you provide, if and only you’re using Paypal

Changing the time and language settings on xbox is also mandatory

But it only changes your store region if your Microsoft account is set to the same region

[sick anchor]

I have done this and they are both set to uk but on microsoft it still doesnt let me purchase game pass because on the card it says united states and it doesnt let me change it