#Can't Sign into new account

1 messages · Page 1 of 1 (latest)

crude maple
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I'm trying to sign into a new account and once I put the password in I'm greeted to a grey screen, I've left it for 10 minutes to load but it seems frozen. Anyone know a fix?

scenic stormBOT
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@crude maple Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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crude maple
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I have tried rebooting the Xbox, hard restarting it, unplugging it and leaving it for 2 minutes, I have searched around for a fix but I can't find one.