I can't find a button to change my profile picture

[dull mesa]

Why when I'm trying to changing, by clicking on the pencil beside my profile picture can't find a button to choose customized profile picture

[whole sequoia]

@dull mesa Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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[dull mesa]

What did you try to do and what happened? I tried to change my pfp on xbox and i couldn't because there is no available choice to put customized pfp.
What have you tried to do to fix it already? I tried from my phone put i couldn't