#Xbox app - slow down load speeds

1 messages · Page 1 of 1 (latest)

junior sandal
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My internet provides 900mbps but the xbox app is capped to 23mbps and I've been downloading Oblivion since 5 hours ago when it should be done before 30 minutes. Anyone know a fix to this?

surreal arrowBOT
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@junior sandal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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junior sandal
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I've repaired, reset and uninstalled the xbox app, Changed delivery optimisation settings, turned off AV temporarily, changed Powershell Auto-tune leveing, rebooted PC and it still caps at 23mbps.

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Even tried this workaround where you pause the download from the app, close it then continue from the Microsoft Store but nothing happens

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I have an ethernet cable and wi-fi connection is off to prevent from switching internet preferences

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Changed IPv4 DNS servers, tried IPv6 servers by being on or off, no luck

hollow sinew
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there is alot of people downloading the game so it maybe slower the Xbox App also does have slow downloads anyhow