#I cannot make a purchase

1 messages · Page 1 of 1 (latest)

brisk jacinth
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After attempting to purchase 400 robux my xbox says "oops" and says rbs will be in contact within a few minutes. However rbs is not my bank and I cannot purchase the robux, I was able to purchase the 800 robux seconds before I attempted the 400 so I am not sure what the issue it

exotic steppeBOT
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@brisk jacinth Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

brisk jacinth
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Idk the model. I've waited and tried to purchase it multiple times

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I cannot find anything similar with the situation